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Customer support built for founders that ship.

Get one inbox for all your customer requests, process refunds and manage tickets, so you can spend more time building the products you love.

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Support

Gather all support in a powerful inbox.

Support can be hard to structure. The shared AI-powered inbox keeps everything in one place, helping you move through tickets without friction.

Full width product view
Full width product view

Omnichannel inbox

One inbox for all inquiries.

Tickets will land in your inbox ready to be answered. Snooze tickets until later or start supporting.

idk

User context

User details are automatically included.

Tickets contain a quick summary, and all relevant customer data like email, plan and more.

F

Filip Karlberg

filip@getmegadesk.com

Online
Plan
Pro
Member since
Jan 2023
Orders
14
Location
Stockholm, SE

Stripe built-in

Issue refunds from the chat.

Process refunds without leaving the conversation, no back-and-forth between Stripe.

Stripe
$19May 12
Refunded
$19April 12
$19March 12

Automated Replies

Generate professional answers automatically.

One click to generate a reply based on ticket context, company policies and your personal touch.

Touch up
Send

How it works

Up and running in 5 minutes

Chat widget
1

Add One Script Tag

Paste one script tag into your site. A chat widget goes live on your site instantly.

Stripe
Stripe
Custom API
2

Connect Your Data

Link Stripe to handle billing, and pull in customer data so every conversation has context.

3

Support With Full Control

Reply to users, issue refunds, and resolve issues — without leaving the dashboard.

14-day free trial · No card required

Super Fast Support

Automated support for busy founders.

Create an AI agent that answers common questions and performs custom actions. When a human needs to step in, tickets arrive with all data you need, so you don't have to ask your customers for more information.

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Full width product view

Knowledge

Give users answers directly

Use your website and custom PDFs to give customers accurate, instant answers — without opening tickets.

getmegadesk.com

21 Pages

refund-policy.pdf

File

docs.getmegadesk.com

Embedding...

Actions

Automate repetitive tasks

Integrate with your own api to handle refunds, account lookups, resets, and other routine actions directly in the chat.

Refund last invoice
Update billing email
Show newsletter form
+ Add custom action

Templates

Tickets that arrive complete

Define what information is required per issue so tickets are ready to solve the moment they're created.

Refund
ReasonCustomer Feedback
Bug
ExplanationBrowserOS

Integrations

Stripe and Webhooks

Integrate with Stripe + your own data

Stripe

Demo

Megadesk in action

Watch how seamlessly a customer recieves a refund from start to finish.

14-day free trial · No card required

Pricing

Simple pricing that grows with you

One simple plan. Pay per user, so you only pay for what you need.

Mega

For founders ready to take real load off support

$19/month per userSave 0%

Billed monthly, cancel anytime

Let AI answer common questions, run actions, and hand off the important conversations to you.

  • All-in-one inbox
  • Live chat widget
  • Embeddable contact form
  • Customer metadata
  • Native stripe refunds
  • Save time with AI Chatbot
  • Automate with Custom Actions
  • Improve with analytics

14-day free trial · No credit card · Cancel anytime

5-minute setup.

One script tag. Super easy setup, start supporting in minutes

Lightweight script.

Under 1KB. Won't hurt your page speed or Core Web Vitals.

Made for founders.

We're founders too. We built what we wished existed.

Frequently asked questions

Ready for SaaS focused support?

Book a personalized walkthrough. We'll guide you through the setup process and demonstrate the benefits of choosing Megadesk!

Try for free