MegadeskCustomer support built for founders that ship.
Get one inbox for all your customer requests, process refunds and manage tickets, so you can spend more time building the products you love.
Try it on your site!
Support Chat
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Hi! How can I help you today?
I need help with my order
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Support
Resolve tickets twice as fast.
The shared AI-powered inbox collects all support in one place. Boost your productivity so you can focus on shipping
Metadata
Built in metadata of customers
Tickets created are served with full user context to help you resolve tickets in no time.
refunds
Native stripe refunds
Handle refunds nativley in the dashboard, no searching for customers, no back and fourth between tabs.
Templates
Tickets that arrive complete
Define what information is required per issue so tickets are ready to solve the moment they’re created.
AI Reply
Generate answers in seconds
One click to generate a reply based on ticket context, company policies and your personal touch
Automation
Automate your support
Automate your support process and keep ticket count down by setting up an intelligent chatbot that handles the majority of inquires.
Actions
Automate repetitive tasks
Integrate with your own api to handle refunds, account lookups, resets, and other routine actions directly in the chat using custom actions.
Identity
User-aware support
With identity setup, Megadesk has access to user information to personalize the experience. Give it the context that it needs.
It is really easy, you will need to create an API action that fetches the data when needed and serves it as context to the bot.
Go to Actions, click “New action”, then choose API.
Here you add your API URL and choose method...
Knowledge
Trained on your docs
Use your website or custom PDFs as context to give customers accurate, instant answers. So customers get answers without opening tickets.
Workflow
Deploy your AI Agent in minutes
Follow our streamlined workflow to build, deploy, and optimize your AI assistant without any technical complexity.
Pricing
Simple pricing that grows with you
Start with live chat and a smart inbox. Upgrade when you want AI to handle questions, actions, and workflows for you.
Starter
For founders who want fast, human-first support
Billed monthly, cancel anytime
Everything you need to talk to users, reply faster, and handle support without chaos.
- All in one inbox
- Customer metadata
- Native stripe refunds
- Live chat widget
- AI assisted replies
Essentials
For founders ready to take real load off support
Billed monthly, cancel anytime
Let AI answer common questions, run actions, and hand off the important conversations to you.
- Everything in starter
- Chatbot Automation
- Custom Actions
- 4 user
- Basic analytics
Enterprise
Lets talk!
Need more? Get a custom fitted, price effective package designed for your needs.
- Everything in essential
- Higher limits
- Multiple chatbots
- Advanced analytics
- Tailored solutions
14-day free trial · No credit card · Cancel anytime
Frequently asked questions
Get started in minutes.
Train a custom AI agent on your website, and watch it answer your most difficult questions in seconds.