Welcome to Megadesk
Megadesk is the all in one tool for deploying a customized AI-support. With accurate context it handles customer inquires of all complexities. Either by referring to the trained knowledge base and triggering custom workflows OR by routing to human support by automatically creating tickets based on predetermined criteria. It is up to you how complex you want it to be!
Guides
Setting up your chatbot
Get started with Megadesk. Discover how you can streamline you customer support!
Identity
Great now you have your bot setup, it is ready to be tweaked. For educational purposes we will show the process of creating the basic version of our own Megadesk bot!
Training your bot
Now the identity is complete we will need some actual data that the bot can utilize to create answers.
Actions
Your bot is trained. Now it is time to create or activate actions.